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PRIVACY POLICY

DATA PROTECTION INFORMATION

RESPONSIBLE

Who is responsible for the processing of your data?

Company name: EGUÍA FOOD FACTORY SL

TAX ID: B06986236

Registered address: Avenida América, 37 – local 3, 28002 Madrid

Telephone: 916 16 42 84

E-mail: info@eguiafoodfactory.com

PURPOSE

For what purpose will we process your personal data?

EGUÍA FOOD FACTORY SL will process your information for the following purposes:

  • Maintenance of the commercial relationship and delivery of the contracted product to your address.
  • Making a budget tailored to your needs.
  • Manage email communications with interested parties.
  • Control the security of the facilities (video surveillance).
  • Management of the company’s employees and human resources.

How long will we keep your data?

The personal data you provide us with will be kept for as long as the current business relationship is maintained. However, in order to be as transparent as possible with you, we would like to point out that the general calculations we work with are:

  • Accounting, tax and labour: six (6) years.
  • Labour: ten (10) years.
  • Video surveillance: thirty (30) days, unless recording an offence and/or crime.

However, despite the existence of these general terms, we inform you that we will periodically review our systems to proceed to delete those data that are not legally necessary.

LEGITIMACY

What is the legal basis for the processing of your data?

According to the purposes for which our data is collected, the processing of your data is necessary:

  1. Maintenance of the business relationship and delivery of the contracted product to your address.
    1. Execution of a contract (enabled by article 6.1.b RGPD).
    2. Consent of the data subject (enabled by article 6.1.a RGPD).
  2. Preparation of a quotation tailored to your needs.
  1. Execution of a contract and/or pre-contractual relationship (enabled by article 6.1.b RGPD).
  1. Manage email communications with data subjects.
  1. Consent of the data subject (enabled by Article 6.1.a GDPR).
  2. Legitimate interest (enabled by article 6.1.f RGPD)
  1. To monitor the security of the premises (video-surveillance)
  1. Legitimate interest (enabled by Article 6(1)(f) GDPR)
  1. Management of the company’s employees and internal human resources
  1. Contractual performance (enabled by Article 6.1.b GDPR).

Furthermore, all data collected are necessary for the provision of the service. However, data marked with an asterisk (*) is mandatory. In the case that the obligatory data are not provided, EGUÍA FOOD FACTORY SL will not be able to provide the contracted service.

RIGHTS OF DATA SUBJECTS

What rights do I have with regard to data protection?

You may exercise any of the following rights by contacting us at the postal address Avenida América, 37 – local 3, 28002 Madrid or at the e-mail address indicated in the heading (info@eguiafoodfactory.com). In any case, according to current legislation, you have the:

  • The right to request access to personal data relating to the data subject.
  • The right to request its rectification or deletion.
  • The right to request the limitation of the processing.
  • The right to oppose the processing.
  • Right to portability.

RECIPIENTS

To which recipients will your data be communicated?

In order to have maximum transparency with you, your data will be shared with logistics companies for the purpose of formalising orders placed through our website.

Likewise, given the formalisation of the purchase, our payment gateway service is subcontracted with Redsys Servicios de Procesamiento, S.L. For more information you can read their privacy policy at: http://www.redsys.es/legal/politica-privacidad.pdf

ORIGIN OF YOUR DATA

How did we obtain your data?

The personal data used by EGUÍA FOOD FACTORY SL comes from the interested party.

What categories of data do we handle?

  • The categories of personal data that are processed:
    • Identification data
    • First name
    • Surname
    • DNI / NIE / Passport or equivalent document
    • Postal addresses
    • E-mail addresses
    • Sex
    • Date of birth
    • Place of birth
  • Business information
  • Financial information
    • Bank account number
    • Credit card number
  • Video surveillance
    • Image

EGUÍA FOOD FACTORY SL does not process specially protected data.

CONTROL AUTHORITY

At EGUÍA FOOD FACTORY SL we make every effort to comply with data protection regulations, as this is our most valuable asset. However, we inform you that in the event that you feel that your rights have been undermined, you can file a complaint with the Spanish Data Protection Agency (AEPD), located at C/ Jorge Juan, 6. 28001 – Madrid. More information about the AEPD. http://www.agpd.es/